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Staff Leadership and Management
- Set KPIs and provide regular performance feedback through a well-defined and implemented performance review program.
- Develop and implement a training plan to build and develop skills within the team.
- Manage allocation of work to team members after planning for back-up and leave / absenteeism.
- Ensure cohesive working of the team.
- Accountable for meeting and prioritising own targets / deadlines and those of others.
- Provide coaching and support to help achieve performance expectations.
- Provide information to the Manager on work accomplishments, individual / team challenges
- Lead team meetings and contribute on specialist/ technical areas.
- Report process dashboards on various performance metrics internally to the Manager
- Ensure a ‘MTN centric’ and ‘partnership approach’ to develop strong relationships with other working groups.
Adhoc meetings
- Set up / participate in adhoc and operational meetings
- Report at process and functional level
Opco Operational
- Align operational targets with business strategy.
- Establish a functional operational plan that will enable progressive engagement with CoE, Group Procurement
- Drive best practice, continuous improvement and innovation at process and procedure level within the commercial and technical sourcing portfolio.
- Guide and direct suppliers and third parties in achieving Opco objectives.
- Identify and exploit new opportunities to grow the business further
- Bring commodity based procurement and sourcing expertise to commercial – provide input on scope of work, requirement specifications, demand management, cost, performance, market risk, market availability, quality and reliability of product/ service components required by commercial
- Provide input into the forecasting, planning, development and review of the budget for the commercial sourcing unit
- Ensure adherence to KPIs and SLAs relating to sourcing and requiting to order processes.
- Review and approve sourcing Master Data
- Review and approve Purchasing Documents / Purchasing Agreements/ Purchasing Contracts/ Contract Terms and Deliverables
- Review and approve RFI / RFP / RFQ / Auction
- Coach and mentor direct reports to ensure staff motivation is high
- Ensure skill transfer for staff development, motivation and business continuity
- Ensure the team is led, motivated and rewarded to achieve high performance areas
- Guide and direct vendors and third parties in achieving Opco objectives
- Identify staff training and development needs and implement necessary actions
- Manage team (including recruitment, on-boarding, attrition)
- Set goals and objectives for direct reports, monitor progress, and maintain motivation
- Set up appropriate structure to meet departmental management objectives
Reporting
- Provide input into the review of reports monthly from the CoE relating to progress made within the sub-division and in accordance with the measurement metrics set by the organisation.
- Review reports on specific projects as per the defined timelines as and when necessary
- Provide input to the performance review of CoE against agreed KPIs and their compliance to SLAs and reverse SLAs
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